Frequently Asked Questions

Where is The Baker’s Den located?

The Baker’s Den is currently located in Houston, TX

Do you deliver?

At this time The Baker’s Den only delivers in the Houston,TX area during pre-scheduled delivery times.

Is pick-up available?

Please stay posted for local pick-up options in the Houston,TX area.

Do you ship?

Yes! Currently, shipping is available throughout the USA(excluding:Hawaii,Alaska,Puerto Rico). Please allow 3-5 business days for order processing. All orders are packed & insulated with dry ice and shipped priority (2-3 days) via UPS or USPS by the following Tuesday/Wednesday after your order is placed.

Is there a minimum order requirement?

Yes, if you are only craving something small - the minimum purchase requirement is 1/2 dozen (cookies) or $25.

What happens if I can’t pick up my order?

If you are unable to pick up your order during the scheduled pick-up window, it will be donated. You may not pick up your order before or after the pick-up time, nor the following day. We will not be able to issue you a refund, exchange nor credit for your order. All orders are final and non-refundable. No special accommodations or exceptions will be made. Changes or cancellations will not be available during the pre-set scheduled pick-up time.

Do you offer any sugar-free items?

No, at this time we do not offer sugar-free items.

Do you use organic ingredients?

We do our best to source organic ingredients when available.

Special Orders, Catering, Company orders?

Please email info@thebakersden.shop for inquiries.